Returns & Exchanges

At Creative Ideas Home and Gift, we want you to love every piece you select for your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all fragile home decor items are well-protected to prevent damage during transit.

• 3.
  Ship the Items

  Print your prepaid shipping label from our portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items at our warehouse, we will process your refund to your original payment method within 5-7 business days.